FAQs
More FAQs- What about my wet furniture?
- What will you do with my area rugs?
- Why does my specialty floor need to be removed?
The extent of damage and the construction of the furniture will determine if it can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.